Questions To Ask A Medical Billing Coder

When you are looking for a medical billing coder, prepare the following questions so you can assess their skills and experience:

• Which insurance programs have you billed? Have you billed Medicare and our state insurance program or only PPOs?
• Which forms have you most often used in your current and former positions?
• Which procedures have you most often billed in your current and prior positions?
• Do you have medical-billing certification? If not, are you planning to get certified or are you in the process of getting certified?
• How do you keep current with insurance and healthcare coverage changes?
• How long does it take you to process one day’s worth of patient visits or claims?
• What is your strategy and process for appealing a denied claim?

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