Dermatology Medical Billing Philadelphia: Questions to Ask Before Outsourcing

Before you jump into outsourcing, it is paramount that you already have carefully evaluated your practice’s needs, goals and expectations. The following are some of the top questions you need to ask yourself before making a final decision:

• What tasks you want to outsource and tasks that should stay inhouse? You may only outsource the billing, coding, and claim submission and continue your in-house customer service.
• Do you need 24/7 support or simply a 9-5 service? It is a must that you set clear whether you need a call-based escalation process.
• Will outsourcing directly affect your patients? Some processes will be entrusted to the medical biller, but it is important to that you put your patient’s needs and interests when making changes to your process.

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