Finding and retaining a qualified billing staff is crucial to a successful medical practice. There are many practices out there that turn to an outsourced medical billing company to alleviate the burden and overhead associated with the billing process. Here are questions to ask a potential service provider:
How long has your company been doing medical claims processing?
Will your system be compatible with the one I currently use or will I need a new one?
What services am I getting for my billing costs?
What reports can I expect to receive?
How will your company handle denied, rejected, or unpaid claims?
Who will be responsible for coding, including verifying the correct usage of modifiers?
Who will take patient phone calls regarding questions on bills?
Who pays for statements?
How many statements do you send to a patient before recommending further action?
ProMD Medical Billing has been providing expert medical billing services since 2004. Our medical billing company is composed of an array of revenue cycle management (RCM) professionals, including certified medical billers and coders with more than 20 years of professional medical billing service experience.