News / Articles

Get Billing Services from ProMD

September 19, 2020

By working with an external specialist, medical companies can improve upon their returns for their billing processes. It’s important to work with a company that has experience in billing services and payment management...

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Smart Practice Management

August 31, 2020

As a medical professional, you may feel like you want to control every aspect of your practice. However, doing so may not always be possible since attempting to manage your practice on your own could stretch your resources...

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Leave Medical Billing To The Professionals

August 15, 2020

Physicians that have been in private practice for a long time probably remember when medical billing could be done between seeing patients. In the past, claim denials were infrequent and regulations were much steadier...

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Tips For Effective Patient Balance Collections

July 31, 2020

When a patient calls your office to make an appointment, front desk staff should collect current, complete information or give patients the option to mail or email it instead...

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Why Claims Are Denied

July 15, 2020

Submitting claims to insurance payers can be a time-consuming task. Medical practices that are understaffed often take a while to submit their claims, which in turn reduces their revenue since this means that it will take a while to get paid...

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Improve Your Registration Process

June 30, 2020

To compete in today’s tough and ever-changing environment, even the simplest steps can not slip through the cracks. Its important to focus on some of the simplest steps to secure payment for services....

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Improve Patient Communication and Maximize Reimbursements

June 15, 2020

A recent study by customer communications experts Enghouse Interactive determined that poor customer service causes 60% of customers to take their business elsewhere. Although the study was broad in scope....

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Five Reasons To Do A Medical Billing Assessment

May 31, 2020

Maybe you have been trying to grow your business but you haven’t been able to do so. A medical billing assessment can provide clues as to what’s working and what needs to change in order for your business to expand....

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Medicare Card Changes And What You Need To Know

May 15, 2020

The Centers for Medicare & Medicaid Services (CMS) is no different. Realizing its use of the social security number (SSN) as a member identifier could potentially put its more than 60 million enrollees at risk, CMS decided to update its patient identifiers to a more secure ID number to protect its customers and...

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The Importance of Accurate Medical Coding

April 30, 2020

Medical coding allows insurance companies to determine whether certain procedures should be reimbursed, reduced or outright denied. As such, it's extremely important that medical practices don't make any errors in their medical coding. Accurate medical coding is necessary if you expect to obtain insurance reimbursement...

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Using Billing Professional Consultant To Assess Billing Performance

April 15, 2020

The billing of your medical practice is extremely important. There are all kinds of problems that can result in poor billing performance, which means that you're losing money. For example, there are errors in your billing or you're not effectively tracking what you're owed when it comes to collections...

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Having Access To Your Billing And Collections Software To Run Reports

March 30, 2020

When it comes to running your practice, it’s extremely important that you have access to billings and collections software so that you can run reports. You should be checking your billing and collections reports regularly in order to keep track of the financial health...

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How Revenue Cycle Outsourcing Has Changed

March 15, 2020

Although there have always been a few detractors from the idea of revenue cycle outsourcing, it continues to be something that practices of all sizes are doing in order to free up in-house resources and to streamline the efficiency and effectiveness of their practice overall. However, there have been a lot of changes...

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How a Medical Billing Assessment is Performed

February 28, 2020

It’s no secret that unpaid bills are a major problem for the medical industry. Collectively, more than forty billion dollars of medical bills are unpaid in the US alone, and estimates are that at least 20% of the public has unpaid medical services on their credit record. Getting paid is a big problem for many medical clinics!...

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10 Ways a Medical Practice Assessment Can Help Optimize Your Operations

February 15, 2020

Medical billing outsourcing services are no longer a novel approach. Outsourcing is now as mainstream as you can get. It typically produces greater cost savings and outcomes following its streamlined processes, superior systems, state of the art technologies...

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Why Outsource Medical Billing and Collection Services

January 30, 2020

Your practice’s medical billing and collection services are vital to the success of your practice. Good medical billing and collection services ensures that you make few errors and that your practice receives as much revenue as quickly as possible...

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4 Ways to Improve Your Patient Revenues

January 14, 2020

It’s no secret that unpaid bills are a major problem for the medical industry. Collectively, more than forty billion dollars of medical bills are unpaid in the US alone, and estimates are that at least 20% of the public has unpaid medical services on their credit record. Getting paid is a big problem for many medical clinics!...

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The Dos and Don’ts of Medical Billing

December 17, 2019

The medical billing landscape and rules are constantly changing. Billing assessments allow your practice to ensure that your billing processes and systems are current and appropriate. Assessing your current billing...

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Ways to Increase Your Medical Practice Revenue

December 4, 2019

Handling your own billing can be a time-consuming and costly responsibility in terms of staffing, documentation, and record keeping. By hiring an experienced medical billing and collections team...

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Benefits of Hiring a Medical Practice Consultant

November 15, 2019

Increased profitability thanks to the management company’s collaboration with industry leaders and ability to deliver comprehensive solutions for the complex challenges that doctors face todays?...

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Ten Reasons To Think About Outsourcing Your Medical Billing

November 5, 2019

Your busy medical practice is thriving ­– and yet, there is room for improvement and growth. A thoughtful look at your business model may reveal a weak link in your in-house billing department. Here are ten reasons to think about outsourcing your medical billing...

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Practice Management – Keeping Your Current System While Working with ProMD

October 16, 2019

We know that any disruption in workflow could mean missed payments, frustrated clients, and overworked or misused staff. There are many technology partners on the market, and your practice might already subscribe to one. ProMD encourages its clients to continue using their...

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Understanding the Process of Physician Contracting and Credentialing

October 3, 2019

Managed-care companies require that their contracted medical practices and physicians meet credentialing requirements before they begin to service patients. The same goes for hospitals – they, too, require physician credentialing before allowing hospital visits or attending care.

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Five Questions to Ask Your New Medical Billing Company

September 12, 2019

In the days before HMOs and PPOs, deductibles and co-pays, a satisfied patient might have paid his doctor by bartering a service (such as a carpenter fixing their doctor’s creaky porch), presenting baked goods, or offering whatever cash they could muster up.

While it would be lovely to barter a transmission rebuild for an endoscopy...

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Why Outsource Your Medical Billing?

August 20, 2019

Years ago, visits to the doctor’s office were a different experience: Physicians had a greater capacity to focus more on one-on-one conversations and best practices.

But like almost everything else in our society, technology has made modifications to day-to-day life in the medical field. HIPAA laws and stricter regulations, plus the adoption...

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6 Advantages of Medical Billing Outsourcing Services

August 6, 2019

Medical billing outsourcing services are no longer a novel approach. Outsourcing is now as mainstream as you can get. It typically produces greater cost savings and outcomes following its streamlined processes, superior systems, state of the art technologies, economies of scale, and skilled labor laden with specialized knowledge and experience. In today’s complex and evolving healthcare marketplace...

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Choosing a Medical Billing Service

July 21, 2019

Revenue cycle management (RCM) is exceedingly important in the healthcare industry. Medical practices and hospitals rely on the effectiveness of their billing operations to survive. While healthcare might be the top priority, medical practices are still businesses and need to turn a profit to continue to exist. However, as any healthcare professional knows, billing is a complicated process filled with delays...

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The Benefits of Outsourced Medical Billing:
Save Time for Medical Practices

July 7, 2019

Most industries grew more competitive and the same is true for the medical professionals, providers, organizations and institutions that comprise the healthcare industry. Similar to any other industry, health professionals such as physicians and surgeons are responsible not only for the health and well-being of their patients, but...

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Training Your Medical Staff to Be HIPAA Compliant

June 25, 2019

Many people talk about HIPAA compliance, but not everyone truly knows what it means. Sure, it means private medical information is to be kept private, but are people who work in medical offices absolutely certain how to stay in compliance with this rather serious legislation? There are two distinct HIPAA regulations that medical staff must be thoroughly versed in. Let’s talk about what they...

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Medical Practice Management Systems in 2019

June 10, 2019

Doctors do not usually take any business classes during medical school – they are too busy learning how to save lives or how to heal people. Therefore, many doctors join a group practice, because it usually comes with its own management team to keep the practice on track. But for a solo practitioner who wants to hang out his own shingle, and not join a physician group practice, where do you...

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How a Billing and Receivables Audit Can Help Your Practice

May 29, 2019

So, what exactly is a billing and receivables audit? It’s an assessment, typically conducted by a third party, that examines the effectiveness and reliability of procedures used by a medical practice surrounding its billing and accounts receivables (money due the business). The audit is used to ensure the patient bills are submitted correctly, with the proper codes for insurance reimbursement...

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Outsource Your Medical Practice’s Billing

May 15, 2019

Regardless of whether a doctor is part of a large group practice or the physician has their own private practice, they have to get paid in order to stay in business. The medical industry is wrought with regulations and standards that insurance companies demand to be filled out with 100% accuracy, otherwise payment will not be made to the doctor. Therefore, the doctor considers whether they need...

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Proper Security Measures for HIPAA

April 29, 2019

The Health Insurance Portability and Accountability Act of 1996 (HIPAA) mandated industry-wide standards for health care information on electronic billing and claims, while also protecting against health care fraud and abuse. It also addresses the protection and handling of health information of every patient. The point of HIPAA compliance is for every medical practice to implement an active...

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Accounts Receivable and Your Medical Practice

April 16, 2019

Accounts receivable are legally considered assets of the business that holds them. They comprise the unpaid debt from fees for services and procedures performed – in our case, of a medical practice – and a bill has been sent or given to the payor for services rendered. So why are medical administrators always worrying about accounts receivable? Because when people don’t pay these bills in a time...

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Can Patient Service Help Your Bottom Line?

April 1, 2019

How can a fresh look at the customer service you’re providing your patients improve your practice’s bottom line? Studies show that happier patients can improve your receivables by nearly 50%. Happy patients are more likely to stay current with their bill, especially if offered payment plans and different methods of payment. By ensuring an efficient and pleasant patient experience at every...

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Collections and Your Practice’s Bottom Line

March 25, 2019

Medical doctors spend over a decade going to school to learn how to save lives and treat illnesses. By the time they take their board exams and become licensed, they have spent 12-15 years just in training for their profession as a physician. Doctors have taken classes in biology, chemistry, anatomy, and pharmacology. They have completed medical school, they served a residency, and they often...

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Security Practices for Medical Records

March 13, 2019

As medical practices and courthouses digitize their records, they are having to shred or store their paper documents securely in order to avoid being in violation of HIPAA laws. Patients have always relied on their doctors to keep their health information safe and private – and they still do – but the battlefront has changed from simply locking a file drawer full of patients’ information...

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